20 November 2019   22. Rabi-ul-Awwal 1441
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Thursday, 24 October 2019 13:43

Umrah programmes now extended through ‘e-portal’ digital service

Umrah companies are now allowed extension of their Umrah programmes and purchasing services packages through “Maqam” e-portal within the visa’s validity period.

The Maqam portal is an online platform designed so that Muslims from around the world can apply for an Umrah package digitally. It also compares the prices of competing service providers, checks the status of flights and bookings, and makes electronic visa applications without the need to travel to an embassy.

The amendments also allow optional services packages for visitors arriving on visit visa from 49 countries and external agents enabling them to perform Umrah. These visitors will be allowed to perform Umrah without making it conditional on them to purchase transport services within the package for Umrah pilgrims arriving via land crossing points on board foreign buses.

Deputy Minister of Haj and Umrah Dr Abdulfattah Bin Sulaiman Mashaat stated that the amendments allow for authentication of the purchase contracts for Umrah companies from hotels, electronically, through Maqam e-portal.

They have also allowed accepting all categories of IATA membership, as a condition for qualifying as an external agent.

The objective is to raise the standard of services provided to pilgrims, creating a competitive environment for improving the experience of the Umrah pilgrim. They also aim to cut down procedures to the minimum to ensure precision and quality performance.

Darul Ihsan Media Desk

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